Estate Sales News – Estate Sales Conference in full swing

Estate Sales Conference 2013This morning more than 240 attendees are here at the first ever Estate Sales Conference being held in St. Louis, MO by EstateSales.net.

Micky McQuade started us off with a great welcome and run through the agenda.

The keynote speaker was Tony Ruesing. He has 35 years of experience as a speaker, author and executive coach. His topic was customer service and building a rapport with clients. He was marvelous and held the attention of all the attendees with real life examples of listening skills, the importance of networking and building trust with clients. He emphasized how important listening was to meet the needs and concerns of the estate sales liquidators clients. 

I’ll being writing more on Mr. Ruesing, but to quote him “when choosing a personal property liquidator choose a listener”. Great advice.

 

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