Category Archives: Learn About Estate Sales

Estate Sales And Auctions – Editorial By EstateSalesNews.com

online auction

Estate Sale sign

 

 

 

 

 

Today with the internet connecting the world there are several ways to liquidate personal contents. There are of course estate sales, online auctions, and onsite auctions to name a few.

Here at EstateSalesNews.com we discuss the liquidation process by estate sales, but recognizing that in many instances an auction (either online or onsite) may be a better choice for some estates or some particular items. Whether it is an estate sale or auction each provides a needed service for a family, person, attorney, etc.

What we do not support is the inappropriate discussion by either auctioneers or estate sale companies that argue that only their way is correct in a public forum such as this on WorthPoint.  A private opinion should be kept that way.

For an article on WorthPoint, written by a licensed Virginia Auctioneer,  Wayne Jordan, called a Worthologist and writer for WorthPoint and blogger for Antique Trader Magazine, he wrote an article about the need for regulations for estate sales as the industry grows and he included information from EstateSalesNews.com along with link to our website. Estate Sales News has not written anything about the need for regulations and he took copyrighted material without permission and used it out of context.

This is unacceptable and we have contacted WorthPoint and await an answer and apology in writing from them and Mr. Jordan for copyright infringement. All the information we have presented here in this article is available to the public without requiring permission.

Virginia is one of the states that does regulate auctioneers by the Department of Professional and Occupational Regulation (DPOR).

However, there are many states that have no regulation in place for auctioneers or auctions. Click here to see a list of states and whether they do or do not regulate auctioneers.

We suggest he writes about the continuing need for auction regulations in states that don’t have any if he feels so strongly.  An area he is very familiar with, instead of an area that he is unfamiliar with since we cannot find where he has ever conducted an estate sale, although Mr. Jordan’s bio on WorthPoint includes him being a Certified Personal Property Appraiser and Accredited Business Broker along with Accredited Auctioneer of Real Estate, Certified Estate Specialist, Certified Auction Specialist, Residential Real Estate and Accredited Business Broker. He obtained his auction credentials from the Mendenhall School of Auctioneering. According to his LinkedIn bio prior to receiving his auction license in 2006 he was involved in a music company, a claims service, and antiques.  He has also authored several books ranging in topics from antique malls to real estate.

Mr. Jordan currently serves on the Virginia Auctioneer Board and the Cemetery Board. His auction license has reciprocity in several states including Florida, where your editor had her auctioneers license. I do not have it now.

Mr. Jordans’ article was derogatory about the estate sale industry. It was also disparaging about companies that provide education to estate liquidators because they are not accredited. Not an question for you Mr. Jordan to consider when so many auctions go unregulated without auction education in so many states.

To write a shock and awe piece about another industry is not in the best interest of any liquidation service or professional.

There are many estate sale companies that use online auctions in addition to estate sales to accomplish their goals and in September of 2014 we covered an estate sale company and an auction company working side by side to sell off the contents of an estate in Michigan.

Mr. Jordan you are not serving the auction industry well by your rhetoric about another industry. We are professionals and as such we need to respect one another and our chosen professions. We can agree to disagree, but not in the manner you chose. We also remind you about copyright laws. You may not use any part of EstateSalesNews.com in any future article.

Carol Madden, Editor, EstateSalesNews.com

In The Good Old Days – Estate Sales News – Vintage Erector Set

In the good old days, for throwback Thursday selling at an estate sale in West Orange, New Jersey a vintage erector set in original box. Just look at the two boys. These toys were to encourage boys to become engineers.

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Estate Sale Leftovers – What To Do When Everything Doesn’t Sell

clean out truckEstate sale companies work hard to “sell to the walls”, but most of the time it doesn’t happen. There are always some items that just can’t find a home.

It could be “brown  furniture”, dishes, linens, toys, or other items, but knowing what to do before the sale starts is beneficial.

When you are choosing your estate sale company ask if they offer a clean out service. They may. If so ascertain what the cost is and have it in the estate sale contract. If a company chooses not to offer this service, that isn’t unusual so ask if they know of a service that does clean outs, you can also consider donating to a charitable organization. There are companies that advertise on the internet and in newspapers also.

If your estate sale company does clean outs costs may be based on labor, hours, weight of goods etc.

What’s important to you as a seller is to decide when hiring your estate liquidator what you want done with any items that are left after the estate sale is finished, whether it’s a box full or more.

Tips On Choosing An Estate Sale Company – Editorial By Carol Madden

Estate Sales News

Editorial, by Carol Madden – Editor and Publisher of EstateSalesNews.com

Over the last two weeks Estate Sales News has published questions and responses from estate sale listing websites and from estate sale associations, societies, and others offering education and membership. We are very grateful for their participation to help you – the public.

It is time to address a growing problem with estate sale sellers. What is an estate sale? What are realistic expectations from an estate sale company and from an estate sale held for you? What should you be doing or not doing before and during the estate sale?

Let’s address these topics.

An estate sale is not a garage sale. A garage sale is 99.9% run by sellers/owners to shed items of little value (most of the time) that they want to rid themselves of. Often times for under $5 and in many instances for under $1. Most aren’t researched, staged, or advertised professionally. A garage sale can gross anywhere from $50 to $1000 on average although a lot depends on how much and what is in the sale. When finished whatever is left either is put out at the curb, or taken to Goodwill or the Salvation Army if acceptable by these organizations.

Realistic expectations in today’s estate sale market vary from town to town, city to city and state to state. In some areas where there aren’t a great many estate sales and the people in the community are willing to open their wallets and spend money, they can be very productive. When you are in an area where there are 50-200 estate sale companies this all changes. Competition is tough, what are they selling on behalf of their clients (today so many baby boomers – millions of them are downsizing, eliminating most of their belongings to either travel, get a fresh start, or in some cases selling off the contents of a relative’s effects).

If you are going to hire a professional estate sale company to handle the liquidation of your personal contents or a relatives’ make sure you are not just hiring an estate sale company without having done your due diligence. That means that although you have checked with any association, society, or membership organization you – the seller have researched on the internet for reviews, you have had an actual conversation with at least two (if possible) of their former clients, and you have satisfied yourself that all avenues have been checked. Just being a member of the BBB (Better Business Bureau) or Angies List and others is no guarantee. To better understand the BBB here is a link to Wikipedia. Please take the time to read and enlighten yourself. Here is the link to Angies List to read as well. If you are using an association or society of any type make sure that they have actually conducted estate sales. Just providing a list of estate sale companies without having worked in the business isn’t enough.

Find Estate Sale Companies & Estate Sales

To find estate sale companies or estate sales here are links to the three largest estate sale listing websites. Click on a link to find estate sale companies and estate sales. Let them know you read EstateSalesNews.com.

EstateSale.Com

EstateSales.Net

EstateSales.Org

 

Where To Find Estate Sale Companies & What They Require – Estate Fusion

Today we present the response from EstateFusion.com owned by Lisa Kroese who offers, coaching, education, and membership.

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What do you require for a company to do to become a liquidator?
Estate Fusion is a private membership website for estate sale companies. We offer contract and branding materials, worksheets, and webinars for all of our members. Some packages include private one on one coaching. We work with companies just starting out and with those who are established but seeking better results or more competitive and solid contracts, business plans and lead generation. Since we work with start ups as well as established companies, we have no requirements for membership. Anyone seeking improvement can become a member and secure consulting and coaching on best practices and profitability.

Do you allow a company to join your association or society without taking courses?
We don’t have an association or society, yes, anyone can join EstateFusion.com. Estate Fusion’s owner, Lisa Kroese, also has a LinkedIn group for estate sellers: Estate Sale Professionals. Anyone with an estate sale business may ask to join that group as well.

What type of background checks do you perform on a current estate sale company that joins your group? Do you or a staff member personally speak to past sellers?
We do not preform background checks. Estate Fusion members are not listed on a public website, it is a private group with several different levels of membership available to members. Estate Fusion focuses on providing professional materials and articles at the basic level. At the upper levels it is focused on meeting each company’s individual growth, lead development and targeted business goals through coaching packages.

Estate Sale Professionals is a news and discussion group, it does not aim to offer credentials or society status to its members. Its members may opt to use the Estate Sale Professionals logo on their LinkedIn profile or website. The public should know that the Estate Sale Professionals logo is just a designation indicating that members are part of a LinkedIn professional group, not that the members are screened privately or have taken coursework to earn use of the logo.
If a seller contacts you about an estate sale company that is associated with you what steps do you take?
No seller has ever been in communication with us regarding any company on Estate Sale Professionals or Estate Fusion. In the event that one did, we would review their concerns with the company and seek legal review for steps that we might follow to address the concerns through mediation between the parties.
What are you able to do with a company that is found unethical or allegedly committing illegally acts at an estate salle i.e. failure to pay or account etc. ?
We would do anything possible to help get a response and attempt to facilitate resolution. On Estate Sale Professionals, members would be removed instantly if it were deemed appropriate. We have no legal authority to take any other action besides alter the member’s status and communicate with them about the seller’s complaint. We could help direct anyone that contacted us to the appropriate agencies, such as their state’s attorney general and consumer protection bureau. We would not be able to provide legal advice to the complainant but would recommend that they seek legal assistance.
Do you charge for membership? We do “not” want to know the amount.
Estate Sale Professionals is a free LinkedIn group that anyone owning a professional liquidation business can request to join. Estate Fusion requires payment to join. Some content is free on the Estate Fusion blog and to email subscribers at EstateFusion.com

Where To Find Estate Sale Companies & What They Require – NAOEL , National Association Of Estate Liquidators

Here from Donna Davis, Director National Association Of Estate Liquidators, School and Association – NAOEL. The NAOEL is a new association launched in May 2015.

What do you require for a company to do to become a liquidator? –

If you are a certified Graduate of NAOEL’s Estate Sale Course, you will be asked to provide the following to qualify as a Member:
• Date of your certification from NAOEL’s Estate Sale Course.
• Documentation verifying you have completed at least five estate sales in the past year.
• Letters of recommendation from four Clients you have completed sales for.
• The link to your website.
• Proof of licensures required by your city, county, and/or state.
• Completed Membership Application.
• Acceptance of NAOEL’s Code of Ethics.
• Agree to complete at least three hours of NAOEL-approved supplemental coursework every three years.
• As a Graduate, your membership is free for the first year.

Upon receipt of your Application Package and membership fee, and your acceptance as a Member of NAOEL, you will be issued a Certificate of Membership, and receive and be licensed to use NAOEL’s Member logo.

Membership must be renewed annually ($100 per year), and Members are required to complete three hours of NAOEL-approved supplemental coursework every three years to maintain their Membership.

Do you allow a company to join your association or society without taking courses?

Yes with the following provided – You will be asked to provide the following to qualify as an Associate Member:
• Documentation verifying you have completed at least fifty estate sales in the past five years.
• Letters of recommendation from six Clients you have completed sales for.
• Letters of recommendation from four professionals in the estate sale industry explaining why you qualify to become an Associate Member of NAOEL.
• The link to your website.
• Proof of licensures required by your city, county, and/or state.
• Completed Associate Membership Application.
• Acceptance of NAOEL’s Code of Ethics.
• Agree to complete at least three hours of NAOEL-approved supplemental coursework every three years.
• Payment of membership fee.

What type of background checks do you perform on a current estate sale company that joins your group? Do you or a staff member personally speak to past sellers?

Other than provide written proof of experience as provided in previous question, we do not perform a background check nor speak to past sellers. Applicants are required to provide seller recommendations.

If a seller contacts you about an estate sale company that is associated with you what steps do you take?

If a seller has contacted us to complain about an estate sale company that is a member of our association, we will investigate and if found accusations are true, we will revoke membership and follow up that our logo is no longer being used in association with this company

What are you able to do with a company that is found unethical or allegedly committing illegally acts at an estate sale i.e. failure to pay or account etc. ?

Immediately revoke membership and follow up that our logo is no longer being used in association with this company.

  • Do you charge for membership? We do “not” want to know the amount.

Yes we do charge for membership

Where To Find Estate Sale Companies & What They Require – American Society of Estate Liquidators -ASEL

Today we feature the response from ASEL – The American Society of Estate Liquidators with owner and director Julie Hall. Ms. Hall started her program which includes online education and membership in 2000.

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What do you require for a company to do to become a liquidator?

They may take our comprehensive courses or if they already have estate sales experience they can apply for one of three levels of membership we offer.

Do you allow a company to join your association or society without taking courses?

Yes, provided they meet certain criteria. We have comprehensive applications for each one of three levels of membership.

What type of background checks do you perform on a current estate sale company that joins your group?

Applications are reviewed and references are checked.

Do you or a staff member personally speak to past sellers?

Yes

If a seller contacts you about an estate sale company that is associated with you what steps do you take?

Listen to the client and document, then contact the liquidator. Listen to the liquidator and document, then recommend a mutually beneficial resolution.

What are you able to do with a company that is found unethical or allegedly committing illegally acts at an estate sale i.e. failure to pay or account etc. ?

It is our policy to terminate the membership of any member that is found to have committed an unethical or illegal act in conjunction with a sale.

Do you charge for membership? We do “not” want to know the amount.

Yes.

Remembering 9/11 On Estate Sales Friday

 

PatriotDayCMYK-2012Today we remember the horror of 14 years ago, the lives lost, the heroes who saved, and the cost to our freedom. All of us lost that day and yet we have gained as well. We put aside our differences and pulled together as Americans. It also launched a lot of entrepreneur businesses.

Estate Sales News was not far from New York that day and all that it brought still lingers, but as we go about our business today let’s reflect and honor those who were taken from us by doing what they would want us to do. Move forward, conducting business. Estate sale companies and their staffs are doing that as are most Americans. We will never forget, but we will persevere in your honor.

How Estate Sale Listing Websites Handle A Complaint – EstateSales.org

Today we feature the response from the estate sale listing website, EstateSales.org.

logo_estatesales Thanks for reaching out. Happy to answer your question about our process.

We typically require an initial report with a link or attachment from the courts, showing that there has been a ruling against the company for breach of contract, fraud, or similar misconduct related to their estate sale business.

We also file all complaints against companies listed with us in a database, including the complaint, what company it was against, the date of the complaint and the contact info of the person reporting. If we notice a pattern of misconduct, we may remove the company without a legal judgement, however, this would only be in extreme circumstances. I will also say that there have been cases of “he said she said” which is what we do not want to get into as we are a software company first and foremost. We do not want to become a policing agency of estate sale companies, but we realize the need to balance this with consumer protection.

To contact us 800-314-9708

Email http://treasurelistings.com