Category Archives: Professional Liquidators
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Professional estate sale liquidators are keenly aware of the problems that can occur at estate sales and the most important one is theft. Knowing what and who to watch for, suspicious behavior, keeping money safe as it accumulates during the sale, all of this is part of the job of the professional estate sale liquidator.
Although there are many books and videos available about how to conduct your own estate sale, for so many reasons, not the least of which is theft protection is a great reason to hire a professional estate sale company with experience and references.
It isn’t just about locked show and display cases. In today’s world understanding peoples behavior is also important. Knowing how to keep the money collected secure and protected is paramount.
It would be prudent to ask during a phone interview or face to face interview if the company has ever encountered a theft issue and how they handle it.
Estate Sales News has been receiving a flood of requests for joining websites for business listings and reviews and also receiving numerous unsolicited emails from companies that claim not all our information is listed. If this is happening to Estate Sales News it is also happening to estate sale companies.
Here are a few suggestions. Google and Yahoo are free for you to post a review on. They may require you to have a gmail or ymail address, but no fee is required. Yelp and Yext require fees from companies. We hear daily from them wanting us to “verify” and of course pay.
A good or bad review should be able to be placed without a fee and should be available to an estate sale company to respond to. Not all poor reviews are justified. Sometimes it can be a disgruntled customer who was unsatisfied with something as simple as a price or discount. Sellers and buyers should be able to post reviews along with the ability for an estate sale company to respond.
Reviews greatly influence what happens at many sales. When posting a review try to keep focused on what was good or not and avoid the pitfall of a rant. The same applies to responses from estate sale companies. If you are a seller it is still highly suggested that you talk to a previous client of the company by telephone. Ask them what they thought of the service, staff, advertising etc. Hearing directly is still the best testimonial of all.
If you come across estate sale company websites that do not change their testimonials ask yourself why. Do they not spend time working on their site or have someone do it for them. Up to date reviews are important because they reflect current productivity and satisfaction. If no reviews are listed ask the company for telephone numbers and where you can read reviews.
Knowledge is empowerment and your financial success is involved.
Estate Sales News visited a news worthy estate sale in West Hills, CA being conducted by Munyon and Sons Estate Sales this week April 4-6, 2014. Included in this packed sale featuring many different collections are two coronation crowns from Princess Victoria Patricia, a granddaughter of Queen Victoria. Also included in this sale are collections of Indian jewelry and native American items, art, brilliant cut glass, sterling silver tea service and collection of sterling spoons, orientalia, huge Christopher Radko ornament collection (from when Mr. Radko owned the company), antiques, and many other collections.
Here is a video taken at the home while the staging of the sale was still in progress.
Our appreciation to the Munyons for allowing us to video this upcoming sale.
Estate Sales News had an opportunity last week to speak with Jackie Wise, co-owner of Crown City City Estate Sales that works in Los Angeles and southern CA. Your editor first met and interviewed Jackie at an estate sale in Reseda, CA in June 2013 where she was selling off the contents in a home of a man who had owned a lighting store on La Brea. The video of the sale can be viewed in Estate Sales News archives for June 2013.
Jackie’s front page of her website is innovative, informative and friendly to perspective sellers. Along with company information and services, she has updated written testimonials including a photo of a handwritten one and a new twist that only some companies have used – a video interview with a past seller. It literally speaks to someone looking for information and an opinion about the job done by Crown City Estate Sales.
With Jackie’s permission we are featuring below as an example the current video on her front page from one of her sellers.
Many estate sale companies across the country are utilizing innovative ways to get their message out perspective clients in their communities. If you are an estate sale company and are using new and innovative ideas please let Estate Sales News know. We would like to hear from you and perhaps arrange to visit and interview you. You can contact us at firstname.lastname@example.org
20 years ago most estate sale companies asked the seller or whoever was representing the sale of the home contents if they had a homeowners policy. If they did that was enough in most places and the estate liquidation process began.
Today, that is not the case. In today’s litigious world estate sale companies as well as the representative of the home contents need liability insurance. The property needs a policy (usually homeowners) and the estate liquidator also need liability insurance. Slips, trips, falls, no matter what signs are posted put estate sale companies and homeowners at risk.
At the Estate Sale Conference in Memphis there was discussion on this very important topic along with a vendor that offered liability insurance. There are several companies that sell this liability coverage for estate liquidators. It is highly recommended that you ask an estate sale company before you make your interview appointment if they have their own liability insurance. If they don’t you may want to consider other companies. If someone decides to sue they usually sue all parties; homeowner and estate sale company.
It costs an estate liquidator extra expense, however, liability insurance can provide peace of mind for all parties and save homeowners and estate sale companies thousands of dollars.
Tip- If you are representing an estate you should have a homeowners policy and an estate sale company is well within their prerogative to turn down a liquidation sale that does not have liability coverage on the property.
Estate Sales News continually looks at how the estate sale business is becoming a multi faceted and booming industry.
Books are being written and published about how to start an estate sale business, how to run your own estate sale, the money you can make from the items you buy at estate sales and resell online or at flea markets or antique malls.
We recently found videos that are now being done by individuals showcasing various websites for estate sales, tag sales, and even yard and garage sales.
As the number of estate sale companies continues to grow the number of listing sites for estate sale companies is also growing.
It is fascinating that in the last 10 years such a small industry has mushroomed and now off shoots of the industry are springing up.
EstateSalesNews.com continues to report on this fast paced ever changing industry and provide a resource for your estate liquidation questions.
In today’s technology driven world there are so many ways to promote estate sales and estate sale companies.
There are several estate sale listing sites, EstateSales.NET, EstateSales.org, Estatesale.com to name the three major sites with EstateSales.NET being the largest and oldest.
There are online news papers such as Patch.com covering many communities across the country.
Social Media is a huge outlet with Facebook, Twitter, Reddit, Google+, Merchant Circle, and YouTube leading the way.
Print media, newspapers are still in use in most areas.
Most, not all estate liquidation companies have their own website.
Many estate sale companies are utilizing Google AdWords to boost their Internet visibility. Those companies that are set against a light pink background at the top of the Google page and the text ads along the right hand side of the Google page are paid for ads.
There are some estate sale companies that are utilizing new ways of showcasing their business on the front page of their websites and we are in California this week to interview one.