Category Archives: Professional Liquidators
Starting with the numbers handed out. They were on preprinted cards. The card also included their website, reminded them to sign up for emails from them and on this card included the address of the property. As you entered the property they were collected and no one could mistake which numbers were the official ones for the sale.
They also passed out a printed 8×11 black and white sheet of paper with each room of the house listed including the basement and garage and what major items you could expect to find i.e. dining room – china, dining set, figurines (elephants, frogs).
This guide certainly simplified where to go for the items of interest.
Before the door opened for business the gentleman running the sale came out and spoke with the crowd of people waiting to get into the sale. He asked trivia questions, talked about the sale and made the opening quite pleasant with most everyone waiting (over 100) in a happy and friendly mood.
Setting the stage for an estate sale is almost as important as staging the interior.
Being a professional from start to finish impresses sellers and buyers.
In most places that is no longer the case. Realtors are looking to minimalize personal objects (family photos) etc. as well as decluter and stage the property. More and more estate sale companies are assisting with this. Many have their own experts in staging. They can help pack up some items to leave a visually more appealing minimal effect.
Staging an estate sale for success has led to a side business for many estate sale companies helping real estate companies ready properties for sale. It has also become a good lead for estate liquidators to acquire estates that have full contents and in order to prepare the property for sale have to be sold out and then painted etc. before hitting the real estate market.
Some estate sale companies have a real estate agent as part of their staff or in some instances the owner of the estate sale company is a Realtor.
Either way getting in touch with your local real estate company or someone you know who is a Realtor to inquire about an estate sale company is a good way to find a referral.
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Professional estate sale liquidators are keenly aware of the problems that can occur at estate sales and the most important one is theft. Knowing what and who to watch for, suspicious behavior, keeping money safe as it accumulates during the sale, all of this is part of the job of the professional estate sale liquidator.
Although there are many books and videos available about how to conduct your own estate sale, for so many reasons, not the least of which is theft protection is a great reason to hire a professional estate sale company with experience and references.
It isn’t just about locked show and display cases. In today’s world understanding peoples behavior is also important. Knowing how to keep the money collected secure and protected is paramount.
It would be prudent to ask during a phone interview or face to face interview if the company has ever encountered a theft issue and how they handle it.
Estate Sales News has been receiving a flood of requests for joining websites for business listings and reviews and also receiving numerous unsolicited emails from companies that claim not all our information is listed. If this is happening to Estate Sales News it is also happening to estate sale companies.
Here are a few suggestions. Google and Yahoo are free for you to post a review on. They may require you to have a gmail or ymail address, but no fee is required. Yelp and Yext require fees from companies. We hear daily from them wanting us to “verify” and of course pay.
A good or bad review should be able to be placed without a fee and should be available to an estate sale company to respond to. Not all poor reviews are justified. Sometimes it can be a disgruntled customer who was unsatisfied with something as simple as a price or discount. Sellers and buyers should be able to post reviews along with the ability for an estate sale company to respond.
Reviews greatly influence what happens at many sales. When posting a review try to keep focused on what was good or not and avoid the pitfall of a rant. The same applies to responses from estate sale companies. If you are a seller it is still highly suggested that you talk to a previous client of the company by telephone. Ask them what they thought of the service, staff, advertising etc. Hearing directly is still the best testimonial of all.
If you come across estate sale company websites that do not change their testimonials ask yourself why. Do they not spend time working on their site or have someone do it for them. Up to date reviews are important because they reflect current productivity and satisfaction. If no reviews are listed ask the company for telephone numbers and where you can read reviews.
Knowledge is empowerment and your financial success is involved.
Estate Sales News visited a news worthy estate sale in West Hills, CA being conducted by Munyon and Sons Estate Sales this week April 4-6, 2014. Included in this packed sale featuring many different collections are two coronation crowns from Princess Victoria Patricia, a granddaughter of Queen Victoria. Also included in this sale are collections of Indian jewelry and native American items, art, brilliant cut glass, sterling silver tea service and collection of sterling spoons, orientalia, huge Christopher Radko ornament collection (from when Mr. Radko owned the company), antiques, and many other collections.
Here is a video taken at the home while the staging of the sale was still in progress.
Our appreciation to the Munyons for allowing us to video this upcoming sale.
Estate Sales News had an opportunity last week to speak with Jackie Wise, co-owner of Crown City City Estate Sales that works in Los Angeles and southern CA. Your editor first met and interviewed Jackie at an estate sale in Reseda, CA in June 2013 where she was selling off the contents in a home of a man who had owned a lighting store on La Brea. The video of the sale can be viewed in Estate Sales News archives for June 2013.
Jackie’s front page of her website is innovative, informative and friendly to perspective sellers. Along with company information and services, she has updated written testimonials including a photo of a handwritten one and a new twist that only some companies have used – a video interview with a past seller. It literally speaks to someone looking for information and an opinion about the job done by Crown City Estate Sales.
With Jackie’s permission we are featuring below as an example the current video on her front page from one of her sellers.
Many estate sale companies across the country are utilizing innovative ways to get their message out perspective clients in their communities. If you are an estate sale company and are using new and innovative ideas please let Estate Sales News know. We would like to hear from you and perhaps arrange to visit and interview you. You can contact us at email@example.com
20 years ago most estate sale companies asked the seller or whoever was representing the sale of the home contents if they had a homeowners policy. If they did that was enough in most places and the estate liquidation process began.
Today, that is not the case. In today’s litigious world estate sale companies as well as the representative of the home contents need liability insurance. The property needs a policy (usually homeowners) and the estate liquidator also need liability insurance. Slips, trips, falls, no matter what signs are posted put estate sale companies and homeowners at risk.
At the Estate Sale Conference in Memphis there was discussion on this very important topic along with a vendor that offered liability insurance. There are several companies that sell this liability coverage for estate liquidators. It is highly recommended that you ask an estate sale company before you make your interview appointment if they have their own liability insurance. If they don’t you may want to consider other companies. If someone decides to sue they usually sue all parties; homeowner and estate sale company.
It costs an estate liquidator extra expense, however, liability insurance can provide peace of mind for all parties and save homeowners and estate sale companies thousands of dollars.
Tip- If you are representing an estate you should have a homeowners policy and an estate sale company is well within their prerogative to turn down a liquidation sale that does not have liability coverage on the property.