Category Archives: Where to Find Estate Sales Companies

Where To Find Estate Sale Companies & What They Require – NAOEL , National Association Of Estate Liquidators

Here from Donna Davis, Director National Association Of Estate Liquidators, School and Association – NAOEL. The NAOEL is a new association launched in May 2015.

What do you require for a company to do to become a liquidator? –

If you are a certified Graduate of NAOEL’s Estate Sale Course, you will be asked to provide the following to qualify as a Member:
• Date of your certification from NAOEL’s Estate Sale Course.
• Documentation verifying you have completed at least five estate sales in the past year.
• Letters of recommendation from four Clients you have completed sales for.
• The link to your website.
• Proof of licensures required by your city, county, and/or state.
• Completed Membership Application.
• Acceptance of NAOEL’s Code of Ethics.
• Agree to complete at least three hours of NAOEL-approved supplemental coursework every three years.
• As a Graduate, your membership is free for the first year.

Upon receipt of your Application Package and membership fee, and your acceptance as a Member of NAOEL, you will be issued a Certificate of Membership, and receive and be licensed to use NAOEL’s Member logo.

Membership must be renewed annually ($100 per year), and Members are required to complete three hours of NAOEL-approved supplemental coursework every three years to maintain their Membership.

Do you allow a company to join your association or society without taking courses?

Yes with the following provided – You will be asked to provide the following to qualify as an Associate Member:
• Documentation verifying you have completed at least fifty estate sales in the past five years.
• Letters of recommendation from six Clients you have completed sales for.
• Letters of recommendation from four professionals in the estate sale industry explaining why you qualify to become an Associate Member of NAOEL.
• The link to your website.
• Proof of licensures required by your city, county, and/or state.
• Completed Associate Membership Application.
• Acceptance of NAOEL’s Code of Ethics.
• Agree to complete at least three hours of NAOEL-approved supplemental coursework every three years.
• Payment of membership fee.

What type of background checks do you perform on a current estate sale company that joins your group? Do you or a staff member personally speak to past sellers?

Other than provide written proof of experience as provided in previous question, we do not perform a background check nor speak to past sellers. Applicants are required to provide seller recommendations.

If a seller contacts you about an estate sale company that is associated with you what steps do you take?

If a seller has contacted us to complain about an estate sale company that is a member of our association, we will investigate and if found accusations are true, we will revoke membership and follow up that our logo is no longer being used in association with this company

What are you able to do with a company that is found unethical or allegedly committing illegally acts at an estate sale i.e. failure to pay or account etc. ?

Immediately revoke membership and follow up that our logo is no longer being used in association with this company.

  • Do you charge for membership? We do “not” want to know the amount.

Yes we do charge for membership

Where To Find Estate Sale Companies & What They Require – American Society of Estate Liquidators -ASEL

Today we feature the response from ASEL – The American Society of Estate Liquidators with owner and director Julie Hall. Ms. Hall started her program which includes online education and membership in 2000.

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What do you require for a company to do to become a liquidator?

They may take our comprehensive courses or if they already have estate sales experience they can apply for one of three levels of membership we offer.

Do you allow a company to join your association or society without taking courses?

Yes, provided they meet certain criteria. We have comprehensive applications for each one of three levels of membership.

What type of background checks do you perform on a current estate sale company that joins your group?

Applications are reviewed and references are checked.

Do you or a staff member personally speak to past sellers?

Yes

If a seller contacts you about an estate sale company that is associated with you what steps do you take?

Listen to the client and document, then contact the liquidator. Listen to the liquidator and document, then recommend a mutually beneficial resolution.

What are you able to do with a company that is found unethical or allegedly committing illegally acts at an estate sale i.e. failure to pay or account etc. ?

It is our policy to terminate the membership of any member that is found to have committed an unethical or illegal act in conjunction with a sale.

Do you charge for membership? We do “not” want to know the amount.

Yes.

Remembering 9/11 On Estate Sales Friday

 

PatriotDayCMYK-2012Today we remember the horror of 14 years ago, the lives lost, the heroes who saved, and the cost to our freedom. All of us lost that day and yet we have gained as well. We put aside our differences and pulled together as Americans. It also launched a lot of entrepreneur businesses.

Estate Sales News was not far from New York that day and all that it brought still lingers, but as we go about our business today let’s reflect and honor those who were taken from us by doing what they would want us to do. Move forward, conducting business. Estate sale companies and their staffs are doing that as are most Americans. We will never forget, but we will persevere in your honor.

How Estate Sale Listing Websites Handle A Complaint – EstateSales.org

Today we feature the response from the estate sale listing website, EstateSales.org.

logo_estatesales Thanks for reaching out. Happy to answer your question about our process.

We typically require an initial report with a link or attachment from the courts, showing that there has been a ruling against the company for breach of contract, fraud, or similar misconduct related to their estate sale business.

We also file all complaints against companies listed with us in a database, including the complaint, what company it was against, the date of the complaint and the contact info of the person reporting. If we notice a pattern of misconduct, we may remove the company without a legal judgement, however, this would only be in extreme circumstances. I will also say that there have been cases of “he said she said” which is what we do not want to get into as we are a software company first and foremost. We do not want to become a policing agency of estate sale companies, but we realize the need to balance this with consumer protection.

To contact us 800-314-9708

Email http://treasurelistings.com

How Estate Sale Listing Websites Handle A Complaint – EstateSales.Net

Today we are publishing the response which we received from EstateSales.Net.

estatesalesnet

Thanks for reaching out to us. We put a process in place a few years back to help deal with this as it is an occasional problem. Whenever we are contacted by someone that has not been paid by a company, we point them to a page on our site:

*Estate Sales News has the instructions from the website provided for you to read directly from the EstateSales.Net website. You can also go directly to their site at http://www.estatesales.net/help/nonPayment.aspx

I’ve Not Been Paid. What Happens Now?

If you hired a company to conduct a liquidation sale for you and you have not been paid, please read through this page. It will answer questions on how we (EstateSales.NET) deal with people and companies in this situation.
Report the Situation

If you are in this situation, please send an e-mail to support@EstateSales.NET explaining your situation and include the following information:

The date(s) of your sale
The address of your sale
The company name and the contact person for the company
The date you were supposed to be paid (from the contract or verbally stated by the company)
Whether or not you have a contract
The amount you were supposed to be paid

You can certainly call us as well (888-653-8468), but we will definitely need an e-mail with the above information to get started. We may follow up with additional questions before contacting the company, but the above information is usually what we need to get started.
What We Do…

We do not want companies on our site that do not pay their clients. We will remove companies that do this. We do have to follow certain procedures when in this situation though. We reserve the right to alter the timelines detailed below, but these are the general guidelines that we follow.

A company will have 60 days after the sale to make things right with their client before we issue a “Notice of Pending Removal from EstateSales.NET.” That does not mean we won’t be involved prior to that 60 days. We will do our best to get communication going between the company and the client.
Once we determine that a company has not paid a client and the sale is 60 or more days in the past, they will have 10 days to correct the situation. If they do not resolve the situation within 10 days, they will be removed from the site along with ALL sales currently scheduled. A company can resolve the situation by sending us a cancelled check or some other proof of payment.
The one exception to the 60 day “rule” is a judgement. If a client has received a judgement against a company, we will issue a “Notice of Pending Removal from EstateSales.NET” and the company will have 10 days from that notice to either pay their client or come to an agreement with the client (payment plan, etc).

Our Goal

It is not in our best interest to have companies on our site that don’t pay their clients. There are thousands of sales listed on our site each month. This is definitely not a common occurrence, but it is one that has to be addressed from time-to-time. Our goal is to make sure the companies listed on our site are doing their job and paying their clients.

If you feel that we can do a better job in some way, PLEASE let us know. Our community of companies, shoppers, and clients are top-notch. Please help us keep it that way!

How Estate Sale Listing Websites Handle A Complaint – Estatesale.com

As we start this multiple part series of articles about estate sale listing websites, associations, and societies there are over 14,000 estate sale companies in the United States today and the large majority are honest, ethical, hardworking people that perform an invaluable service to millions of Americans for numerous reasons. On rare occasions an estate sale company will not have the same ethical standards as the majority. To enable you to understand how estate sale listing websites deal with complaints about the few unethical companies we asked them to respond in writing to our question how do you handle this situation so that if you are a seller you can understand the process and what can be done.

We will feature one response from an estate sale listing website today, Wednesday, and Thursday. They will become part of our archives as a resource for you. Estate Sales News thanks each of the owners of the companies that responded; Amanda Smith, Micky McQuade, and Mike Judkins.

Our first response was from EstateSale.com.

EstateSale.com

EstateSale.com

If a consumer has a complaint about any company found on EstateSale.com they are encouraged to reach out to us and tell us about it.

By phone: (814) 766-0067

By email: info@estatesale.com

We find that most of the complaints that we receive at EstateSale.com are a result of poor communication and unrealistic expectations. Here are a few examples:

My couch was like new! I paid $4,000 and they gave it away for $300 (8 years old). They were rude when I took “just two little things” out of the sale (2 advertised items… the day before the sale).

While these types of complaints are not things that we act on, we find it important to take the time to listen to the sellers and do what we can to help them better understand the situation.

We do occasionally get a complaint of non-payment. When a seller has not been paid, we request that they send us the following information:

Information about your sale (Company, sale dates, full sale address). The date you were supposed to be paid (according to the contract or agreement). Previous efforts you have made to contact the company for payment.

We immediately follow up with the company to get their side of the story. In most cases, it is a misunderstanding or miscommunication and the issue is resolved quickly. If the company disputes the seller’s allegation of non-payment, or is unable to resolve the issue right away, here is how we proceed:

  1. If the company acknowledges the fact that payment was not made, they are given 15 days to make payment. If they make payment within the 15 days, no further action is taken. If the company does not make payment within the 15 days they will be removed from EstateSale.com with no further notice. The company may be re-activated later if they prove payment was made and we have no other complaints of non-payment made against them.
  2. If the company denies the allegation of non-payment, we let the seller know that the company is disputing their allegation. At this point the seller will have to proceed by filing a legal complaint. If the seller proceeds in this manner, we request that they send us any judgements or rulings against the company. If we receive notice of a conviction or judgement related to non-payment, the company will be removed with no further notice.

Note from EstateSale.com: There are many reasons a seller and company could end up in court. We will not remove a company for a civil judgement related to a contract dispute, unless specifically related to non-payment or fraudulent activity.

EstateSalesNews.com wrote to MegaEstateSales.com and we have not received a reply.

Disclaimer – EstateSalesNews.com does not endorse any company in this series of articles. This is presented for your information and as a resource.

Happy Labor Day – Enjoy, Be Safe, From Estate Sales News

As you celebrate Labor Day Weekend remember the American worker and celebrate. This includes the 14,000 plus estate sale companies and their staff. See on Tuesday, September 8th. Please use our archives for information and resources anytime.

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Labor Day Weekend A Time To Rest, Recharge And Restart

Labor Day weekend for most, signals the end of the summer season. In the northeast it also signals the beginning of school in most communities. Other areas of the country have already started back. Please drive carefully to estate sales on Thursdays and Fridays. Take care not to get so involved in the estate sale hunt and endanger our children.

There are many estate sale companies that will be hosting estate sales over the long weekend, however, many liquidators are going to take this last stretch of time to give themselves and their staff some rest before the hectic fall season of estate sales begin.

This is a great time to look for bargains on patio furniture and garden accessories, summer clothing, and other summer related items.

Estate Sales News will also be enjoying a long weekend starting Friday, Sept. 4th and we will return to the Front Page on Tuesday, Sept. 8th.

Whatever your plans are, Estate Sales News archives are available to you free, 24/7. Whether you want to learn about estate sales, estate sale contracts, what to expect as a buyer or seller, staging, advertising, social media, how to choose an estate sale company, what’s selling, you’ll find it here on the #1 source for estate sale news and information.

*We have contacted approximately a dozen companies and estate liquidator learning and membership sites with a set of questions to enable you to understand what they need if you have a serious issue and what membership with them does for the liquidator and for your. Be sure to watch for our series of articles starting on Tuesday, September 8th.

Have a safe and great weekend.

Estate Sales News.

Humdinger Estate Sales And Where To Find Them!

Estate Sale sign

The last weekend of August and there are some humdinger estate sales out there.

Here’s a link to one in Lawrenceville, GA. that is in process.

This link is to a sale starting tomorrow in Palatine, IL.

Started on August 27th in West Bloomfield, MI another loaded estate sale.

To find 1000’s of other estate sales you can click on the links below.

Estatesale.com

EstateSales.Net

EstateSales.org

Need to know more about estate sale costs. Click here.

Please let the estate sales you visit know you read EstateSalesNews.com and you can click on the buttons at the top of our Front Page to like us on Facebook, Twitter, Pinterest, and YouTube. We are passionate about estate sales.

** Schools are in session in many places so please drive with care!!

The Stock Market In Chaos The Best Place To Buy Is An Estate Sale

Clip-Art-stock-marketprintable-estate-sale-sign

 

 

 

 

 

 

As I sit and listen to CNBC’s the Closing Bell Wrap Up with Kelly Evans, and Bill Griffeth this Monday, discussing the upheavals of the stock market and the uncertainty associated with it, Ms. Evans commented that most people are not going into a Nordstrom (a high end retailer) right now looking for shoes. They are concerned with their portfolios. The graphic above is used with the permission of Microsoft.

Ms. Evans and Mr. Griffeth are absolutely right unless the wealth one has is infinite.

That is just another good reason to be shopping now more than ever at estate sales. Last week in Chicago Gucci, Coach, Judith Leiber, and other designer handbags were being sold at an estate sale well below full retail price. Jewelry, both gold and silver were also being sold. Designer clothing was featured at several sales across the country.

Whether your looking for designer apparel, kitchen dishes and glassware, lawn care equipment, linens, art, furnishings, and many other items you can find them for sale at an estate liquidation and right now with the market in flux this is a great time to save $$$ and help keep the planet green. It also still allows you the opportunity to buy those sought after items with out the guilt of paying retail while the stock market rides a roller coaster.

2-t_002Here is a sample starting “today” in Clinton Township MI. Gucci, Michael Kors, Louis Vitton, Prada, & Burberry hand bags and more. Click here for link.

 

 

1-t_051Starting August 27th in Sacramento, CA next to a modern washer and dryer. Click here

 

 

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Starting tomorrow in Scottsdale AZ – Everything including the kitchen sink including Central Air Unit to Hot Water Heater Click here.