Tag Archives: estate sale company reviews

What Is A Good Review Or Bad Review Of An Estate Sale Company?

questions and answersAs the estate sale industry continues explosive expansion on a weekly basis consider reviews and why people write reviews.

In today’s estate liquidation world writing a review can be as simple as getting on the internet and going to Google (if you have a gmail account) or perhaps YP (Yellow Pages) or Yelp.

Reviews are important, but so are the reasons they are written. If you are writing a review be upfront about who you are (why wouldn’t you use your real name if the review is justified good or bad) and don’t bash an estate sale company just because your sale didn’t deliver the results you were hoping for. Last week in Los Angeles President Obama was in LA for two days and caused multiple backups and delays with the presidential motorcade. This resulted in many estate sales having lack luster results because buyers were unable to get there. Many buyers were also kept from going out because of the severe heat in many areas.

Estate sale companies cannot control traffic, weather, the stock market (and yes that really does affect your sale) or the economy in general.

If you are unhappy with the results of your sale wait until all buyers have left the property and discuss what has taken place or lack of sales. If you feel your sale wasn’t advertised sufficiently ask the liquidator to show you the advertisements or let you know what websites they were on. Discuss all the variables of the sale and remember that unless your estate sale company gave you a written guarantee of the money that would be brought in at the sale they too were disappointed because most companies work on commission so the more they sell and make the better the financial results for you both.

If you are happy with the results write a good review. Explain why you were satisfied and use your real name. Writing a bad review based out of disappointment does little and especially if you don’t use your actual name. Remember Google and Yelp will allow a company to respond to your review and present their case.

If you do encounter a serious problem with an estate sale company reporting it to a local consumer reporter who will investigate the claim is usually the procedure to follow, but keep in mind that if the claim is not valid the reporter may be interested in your motives.

Good reviews or bad reviews need to be honest, accurate, and responsibly written.

Estate Sale Reviews – Why, Who, and When To Disregard

MC900433850Estate Sales News encourages perspective sellers to do their own due diligence on researching and reading reviews about estate sale companies, however, we want to include a caveat. If you find a unfavorable review that has a response from an estate sale company that you are considering using  you should try to speak directly with the owner/manager of the company for their personal response and explanation to any reviews that are questionable. Several websites offer reviews Yelp, YP, Google, BBB, and Estatesale.company to name a few. You can also read any testimonials, video or written on estate sale company’s website.

As a buyer you are not running the sale and if you are a reseller you should not tell the estate liquidator they are over priced. They are not working for you. They have a contract as a fiduciary with the owner, heir(s), seller(s), attorney and it is their obligation to seek the highest and best possible price. If you attend a sale as a buyer you have choices:

  • Ask the estate sale liquidator if they are accepting bids.
  • Inquire if they will have a day when prices are reduced (you take your chances that the item(s) will still be there.
  • Leave the sale and move on.

As a buyer you are only representing yourself and it is poor estate sale etiquette to write bad reviews about estate sale companies  you felt overpriced personal property. It is up to the person who employed the estate liquidator to question pricing (if necessary).

As a reminder, estate sale companies can prevent you from shopping at their sales if you become confrontational and if you continually complain about their prices why are you attending? Use your good estate sale etiquette and do not post bad reviews because you disagree on their pricing.  Try other estate sales and companies to shop at. There are 1000’s of estate sales out there and choosing to buy from an estate sale company is your choice.

Estate Sale Reviews – Not All Websites Are Equal

Estate Sales News has been receiving a flood of requests for joining websites for business listings and reviews and also receiving numerous unsolicited emails from companies that claim not all our information is listed. If this is happening to Estate Sales News it is also happening to estate sale companies.

Here are a few suggestions. Google and Yahoo are free for you to post a review on. They may require you to have a gmail or ymail address, but no fee is required. Yelp and Yext require fees from companies. We hear daily from them wanting us to “verify” and of course pay.

A good or bad review should be able to be placed without a fee and should be available to an estate sale company to respond to. Not all poor reviews are justified. Sometimes it can be a disgruntled customer who was unsatisfied with something as simple as a price or discount. Sellers and buyers should be able to post reviews along with the ability for an estate sale company to respond.

Reviews greatly influence what happens at many sales. When posting a review try to keep focused on what was good or not and avoid the pitfall of a rant. The same applies to responses from estate sale companies. If you are a seller it is still highly suggested that you talk to a previous client of the company by telephone. Ask them what they thought of the service, staff, advertising etc. Hearing directly is still the best testimonial of all.

If you come across estate sale company websites that do not change their testimonials ask yourself why. Do they not spend time working on their site or have someone do it for them. Up to date reviews are important because they reflect current productivity and satisfaction. If no reviews are listed ask the company for telephone numbers and where you can read reviews.

Knowledge is empowerment and your financial success is involved.

Looking For An Estate Sale Company? Check For Reviews

If you are looking for an estate sale company check out the internet for reviews, good or bad. Today the majority of people in the United States have access to the internet.

Google is a great source to look for reviews, however, Google only accepts reviews from people that use gmail. Another great source to check out is the BBB (Better Business Bureau). A serious complaint from a consumer can end up on the doorstep of the BBB.

You can also look at the yellow pages. Believe it or not people do leave reviews.

You can check social media such as Facebook, however, an estate sale company like anyone else on Facebook can remove unwanted comments.

One other internet source is Yelp.com.

If you do have internet access you may want to type in the name of the estate sale companies your are looking at and see what shows up.